Xperts Logo Design provides free revisions based on the package and service selected. Customers can ask us for unlimited revisions and we will revise their design(s) without any additional charges, provided that the design and concept remain the same. Our revision turnaround time is 48 hours.
There may be information present on the website that contains typography errors, inaccuracies, and omissions including pricing, availability, descriptions and other various information. We fully reserve the right to alter or update information on the site at any time without prior notice.
Under no circumstances will any deposited funds for a project be refunded after delivery if the initial design concepts are approved, or a change is requested unless Xperts Logo cancels or terminates your contract for a reason other than your breach or non-performance.
To ensure your refund request is approved, please make sure you claim your refund by specifying your concern and contacting us via any of the following:
Toll Free (855) 997-3787 (Email) info@xpertslogo.comWe will try to resolve your concern under our revision policy immediately or else will email you a refund request approval from our refund department. After the refund, your design rights would be obtained by Xperts Logo Design and you would not be able to display any version of the design sent by us to you. To further specify:
Since the design rights would now be transferred to the company, you agree that you will have no indirect or direct right to use any response or other content, work product, or media, nor will you have any ownership interest in or to the same.
Working in collaboration with the Government Copyright Agencies Xperts Logo Design would share Copyright Acquisition information for the refunded designs that would restrict the re-use of the designs as original designs in the future.
If you have any questions or concerns about our Refund Policy, please contact us by clicking here info@xpertslogo.com
The ‘My Account’ area is a convenient way to communicate. You are responsible for checking the account area to address any queries, concerns, or additional instructions required by the designer.
Not checking or using the Account Area frequently may result in delays in addressing your concerns. It is important to note that this shall not provide you adequate grounds for a refund. However, if you are uncertain how to use the area, you may contact our customer support team at any time for assistance.
To provide you with the desired satisfaction, our designers don't deviate from the specifications provided by you in the order form. The designs are created after thorough research which ensures design quality and uniqueness.
We rework the ordered design and keep providing revised concepts until you are 100% satisfied (depending on your package).
Domain and hosting will be provided for free with website packages, where applicable.
All the email accounts provided with website packages can be configured on third-party email software such as Outlook. Each email account will have 10MB of space.
If you are not hosting your website with us, we will not provide email accounts.
There is no refund for the hosting, domain, or email server package.
All design order files are delivered to ‘My Account’ as per the date specified on the "Order Confirmation". An email is also sent to inform the client about their design order delivery made to their specific account area.
All policies of revision and refund are subject to the date and time of the design order delivered to the client's account area.
We deliver all customized design orders via email within 5 to 7 days of receiving your order. We offer a sped-up delivery service through which you can have your first logo samples within 48 hours by paying just $100 extra! Source code is not included in any package of any service and it will not be part of deliverables. However, we can provide it on request that will be invoiced separately.
For further assistance, contact us at our 24/7 Customer Support Center.
We keep a record of your finalized design once we provide you with the final files. If you require the final files again in the future, we can send them to you at your request.
We offer 24/7 customer care to address your queries and questions.
By working with us, you agree that Xperts Logo Design is not liable for any correspondence from email address (es) other than the ones followed by our domain i.e. "..@add domain name" or/and any toll-free number that is not mentioned on our website.
Xperts Logo Design is not responsible for any damage(s) caused by such correspondence. We only take responsibility of any communication through the email address under our own domain name or through our toll free number i.e. (855) 997-3787.
To access Xperts Logo Design’s services you may be asked to provide certain registration details or other information required in our contact form. By accepting these terms and conditions, you hereby acknowledge that all the information provided by you will be correct, current, and complete.
If Xperts Logo Design believes the information that you have provided is not correct, current, or complete, we have the right to refuse your access to any services or any of its resources, and to terminate or suspend your account at any time.
Xperts Logo Design is operating under a PCI DSS compliant company; therefore it is authorized to keep your credit card information on file that can be used for any recurring service, additional development hours, server or network equipment required to develop or launch your website without any prior notification.
However, our representatives will always bring this to your knowledge so that you are aware about all the processes.
At Xperts Logo Design we guarantee that all of our customers' logos are made from scratch. This way you will have a logo that is tailor-made to your requirements. We guarantee that your logo will be unique and impress your clients and target audience.
Xperts Logo Design will assist clients with the integration of third-party plugins and APIs, but any third-party integration required to assist with the functionality of the website will strictly be standard.
Xperts Logo Design will not have anything to do with third-party dealings during the development of any project. All additional work will require a separate fee agreement.